Frequently asked questions
The basics,
answered
Times may vary. Contact us to book.
50-minute session $185*
45-minute play session $185*
Billed per hour $200
*Rates will increase to $195 as of January 1, 2027.
Sliding scale and reduced-rate sessions are also available. See the Services page for details, or contact us with any questions about fees.
Payments are due at the time of the session and can be made via credit card or by e-transfer to riverwaytherapy@gmail.com. A receipt will be provided to you which you can submit to insurance for those with coverage.
Children, teens, adults and families. Riverway Therapy also supports people living with ADHD, anxiety and autism, and with individuals who have experienced trauma(s).
Both. Sessions are held in person in North Bay, or online across Ontario.
As we know, living in the North can be unpredictable in the winter months. Riverway’s policy is to switch any in-person sessions to online on all ‘snow days’ when conditions are poor.
Yes, through Victim Services (including the ICE Program and Nipissing District), Métis Nation of Ontario, NIHB and Medavie Blue Cross. Please contact us to confirm your specific coverage, as a pre-approval is often required before beginning therapy.
Use the booking page, call 705-492-4416, or email riverwaytherapy@gmail.com. If you don’t see a time that works, add your name to the waitlist and you’ll be contacted when a space opens up.
No. Canine-assisted therapy is optional and is offered in person in North Bay. Sessions can always take place without a canine helper.
The services provided at Riverway are highly customized and require a great deal of planning and schedule juggling to accommodate. Last-minute cancellations can snowball into challenges that impact other clients and families. We therefore ask that a minimum of 48 hours’ notice be provided to cancel or reschedule. Of course, last-minute, unavoidable circumstances occur and in these instances every effort will be made to reschedule at a mutually convenient time.
That’s okay. You don’t need to arrive with the right words. Tell us a little about what’s going on, and you can explore the next step together.
Still have a question?
Call 705-492-4416 or email riverwaytherapy@gmail.com.